Appointments

We provide approximately 550 routine appointments with the doctors each week. We provide additional appointments for urgent problems meaning that on average we offer over 600 appointments each week with the doctors. The nurses also see patients every day.

Advance Booking

We have changed our appointments system to allow greater flexibility for patients. We now have half of our appointments which can be booked up to 1 month in advance and half which can be booked on the day. There is also the triage system for advice or urgent medical problems (see below).

Urgent Medical Problems

Every day we have an “on-call” GP who deals with emergencies and urgent medical problems which cannot wait until the next routine appointment.

If you have an urgent problem the receptionist will take your telephone number and arrange for the on-call GP or the triage nurse to phone you back. They will then be able to offer you telephone advice or an appropriate appointment on that day.

Please note we will always endeavour to see urgent problems on the day but you will always have to speak to the triage nurse or on-call GP. If you arrive at the surgery without an appointment but need to be seen urgently we will attempt to see you that day but you may have to wait. It is usually better to speak to the on-call Gp or triage nurse so a designated appointment time can be given to you.

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